CIOs who aren’t learning what their customers want risk losing focus as they augment their business with digital capabilities.
Source: CIOs must know their customers to know the business | CIO
Category Archives: Customer Experience
CIOs Say Focus on Customer Is Paramount – The CIO Report – WSJ
Looking ahead to 2016, CIOs say a focus on the customer is paramount, even as they continue to manage a broader technology ecosystem and maintain their focus on speed and agility.
Source: CIOs Say Focus on Customer Is Paramount – The CIO Report – WSJ