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Almost all business processes suffer from excess complexity and variability, but both are difficult to spot—and even harder to eradicate—without fact-based analytical tools.
Complexity may drive as much as 15 to 30 percent of a large business’s total costs, according to various estimates.¹ In real numbers, if a company spends $1 billion on general and administrative expenses, anywhere from $150 million to $300 million² is incurred as a result of complexity, which encompasses overly complicated and widely variable business processes.
Source: Taming Complexity With Analytics – Deloitte CIO – WSJ